Providing Extraordinary Services for Exceptional People
For additional information about a specific member of our counseling team, please visit their Psychology Today profile or contact Cintia Robinson at (971) 278-4594.
Meet the Counseling Team
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Charles Taylor, LPC
Executive Director | Licensed Professional Counselor
he/him/his
At Mountain Crest Counseling Services, we are focused on providing exceptional services with the highest levels of customer satisfaction; we will do everything we can to meet your expectations. Mountain Crest Counseling Services founder Mr. Charles Joel Taylor received his Bachelor of Science in Psychology with a focus on Vocational Rehabilitation from Western Oregon University in 2010. Mr. Taylor continued his education and completed his Master of Arts degree in Clinical Mental Health Counseling in May of 2014. Mr. Taylor is a Certified Functional Family Therapist in the Functional Family Therapy Model. Mr. Taylor is a Certified Anger Management Specialist. Mr. Taylor is a Certified Counselor with the State of Washington, and a Licensed Professional Counselor (LPC), with the State of Oregon. Throughout his career, Mr. Taylor has provided exceptional services with successful and consistent outcomes for customers from all walks of life.
Cintia Robinson
Behavioral Health Manager
she/her/hers
Cintia graduated from Lewis and Clark College in 2010 with a Masters in Counseling Psychology. After graduation, she worked in the mental health field in various different roles to include therapy to utilization management. She has worked for Clackamas County and Anthem where she gained Medicaid and insurance experience. There she found a passion for supporting the administrative side of behavioral health. In Spring of 2022, she began working for Mountain Crest Counseling and brings a lot of experience and knowledge around quality assurance especially around Medicaid.
Saya Doucet, LPC, LAT
Licensed Professional Counselor | Licensed Art Therapist
she/her/hers
Saya graduated from Lewis and Clark College in 2019 with a Master's of Art in Art Therapy. She received her bachelor's degree in fine art with dual emphasis in ceramics and printmaking, and a minor in anthropology, prior to earning her degree in Art Therapy. As an artist, she understands how both revealing and vulnerable art can be, and with her gentle nature, she assists clients through their own self-discovery process. Through her educational, professional, and personal experiences, she has had the opportunity and pleasure of working and engaging with individuals from all socio-economic backgrounds, ethnicities, genders, and ages, including LGBTQ++ individuals. These experiences have led her to develop an integrated approach utilizing art therapy, trauma-focused CBT, strength based, and client-centered modalities. She has great empathy and compassion for her clients while she assists them in developing greater insight, self-awareness and self-compassion. She wants to help you discover your strengths in finding that you are capable of overcoming challenges, as well as gaining a deeper understanding that self-care is self-love.
Zac Thomas, LPSW
Licensed Professional Social Worker
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As a therapist, Zac values the unique experiences and narratives that an individual brings to their therapeutic process and celebrates the willingness to lean into the often-difficult work that therapy can elicit. It is the hope that the therapeutic process will illuminate the patterns and events that can and have created conflict and stress; and inhibit one’s feeling of wellbeing. Zac endeavors to create a therapeutic environment that is centered in positive regard, nonjudgmental, collaborative, and seeks to empower the ability to make meaningful change in one’s life. Zac believes that a foundation for the effective therapeutic relationship is built on trust, validation, and compassionate accountability. Zac is a graduate of Pacific University’s Master of Social Work program and received his bachelor’s degree in Psychology from Portland State University. Zac has experience working in multiple levels of care in the mental/behavioral health field with children and families; and with adults undergoing substance use treatment.
Dawnne Howard
Professional Counselor Associate
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Dawnne graduated from Southern Oregon University with a BS in Psychology. As a psychology student, Dawnne advocated for individuals in domestic violence situations and learned first-hand how counseling helped individuals cope and brought about wonderful life changes. She received an MA in Clinical Mental Health Counseling from Southern New Hampshire University where she gained experience working with adults, teens, and couples experiencing difficulties such as, but not limited to, anxiety, depression, grief, addictions, eating disorders, personality disorders, and relationship difficulties. Dawnne strongly believes that your story, your pain, and your collection of struggles are unique to you. As a therapist, she embraces the concept that past experiences and relationships affect what we feel and believe about ourselves today. Dawnne’s practice is influenced by evidence-based modalities including those from Cognitive-Behavioral, Dialectical-Behavioral, Relational-Cultural, and Adlerian theories, but she understands there is no “one size fits all” approach to therapy. Dawnne works with clients to help them understand exactly what they are experiencing and why so that when they start making life-improving changes, they’ll stick. She provides a warm, non-judgmental, safe space where she can help you explore your concerns and find healing, growth, and wholeness. Dawnne provides on-line therapy for adults, teens 14yrs and older, couples and other family groups.
d.howard@mountaincrestcounseling.com | Psychology Today Profile Supervised for licensure by Charles Joel Taylor, LPC
Jessica Buice
Professional Counselor Associate
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Jess recently joined the Mountain Crest Counseling team and graduated with an M.A. Ed. in Counselor Education from Virginia Tech in May of 2021. Jess has worked in the mental health field for over ten years, serving in case management, crisis response, in-home therapeutic contexts, and most recently as a Professional Counselor Associate in a high school environment. Jess operates from the lens that we are all doing the very best that we can with the tools that we’ve been given. She believes that each of us has the capacity to hone new skills, heal from the past, and find greater alignment within our bodies and our lives. Jess utilizes a person-centered approach, engaging empathic connection and unconditional positive regard to provide a safe space for personal healing. Jess incorporates existential, cognitive behavioral, and mindfulness techniques to provide avenues for achieving greater self-understanding and alignment and considers it a true privilege to sit with folx in the processing of life’s grey areas.
j.buice@mountaincrestcounseling.com | Psychology Today Profile
Supervised for licensure by Charles Joel Taylor, LPC
Daniel Robancho-Ostrowski, MA
Marriage & Family Therapist Associate
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Daniel graduated from Lewis & Clark College in 2021 with a Master’s degree in Marriage, Couples, and Family Therapy. As an undergraduate studying psychology, he participated in AmeriCorps as a volunteer coordinator working in rural healthcare settings to improve and increase patient access to healthcare in rural communities. Professionally, Daniel centers his therapeutic work around collaborative, systemic, and person-centered modalities. As a therapist, Daniel believes that individuals, couples, and family systems have rich and complex stories to tell. Through the process of exploring these stories and cultivating new meanings of the past, he believes individuals can gain autonomy within the present to strive towards healing and meaningful change. As a therapist, Daniel seeks to create a therapeutic environment that embodies curiosity, trust, and mutual respect. Daniel brings curiosity and a desire to understand his clients within the contexts they live in. By sharing and cultivating curiosity around how personal, familial, and societal narratives influence the day-to-day lives of his clients, Daniel seeks to join with his clients as they intentionally step-aside from intergenerational patterns of behavior that no longer serve them.
d.robancho@mountaincrestcounseling.com | Psychology Today Profile Supervised for licensure by Franni Filzen, LMFT
Chyanne Corley
Marriage & Family Therapist Associate
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Chyanne graduated from University of Nevada, Reno in 2017 with a Bachelor of Arts in Psychology with a minor in Human Development and Family Studies. She has recently received her Master’s in Marriage and Family Therapy from Touro University. As a dedicated mental health professional, Chyanne is passionate about fostering a safe and supportive environment where individuals can explore their thoughts, emotions, and behaviors. She operates from a holistic approach that integrates evidence-based practices with compassion and understanding. Chyanne believes that each person’s journey is unique, and strives to tailor their therapeutic techniques to meet individual needs.
c.corley@mountaincrestcounseling.com | Psychology Today Profile
Supervised for licensure by Charles Joel Taylor, LPC
Kristen Carstensen
Marriage & Family Therapist Associate
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Kristen is a compassionate marriage and family therapist dedicated to supporting individuals, couples, and families through their unique challenges. Graduating with a Bachelor’s degree in Health and Human Performance from Oregon State University in 2002, she developed a foundational understanding of holistic health. In September 2024, she earned her Master’s in Marriage and Family Therapy from Capella University. With a systemic lens, Kristen emphasizes the interconnectedness of relationships and the broader context in which they exist. She specializes in Solution Focused Therapy and Narrative Therapy, helping clients identify their strengths and rewrite their stories. Kristen works extensively with individuals facing ADHD/ADD, depression, anxiety, codependency, and relationship conflicts. Believing that our physical, mental, and emotional systems are intertwined, Kristen advocates that changing one aspect can lead to transformations in all areas. She fosters a therapeutic environment that promotes curiosity, trust, and mutual respect, empowering her clients to learn new skills, heal from past experiences, and achieve greater alignment in their lives. Kristen is committed to guiding her clients on their journeys toward personal growth, improved communication, and healthier relationships. Through her empathetic approach, she inspires hope and facilitates meaningful change, helping individuals and families thrive.